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Our Progress

The Pediatric Connection is dedicated to providing quality services and products for our patients in the home setting. You have a choice in your DME and Home Health company, and we appreciate you choosing us.

As we strive for continuous improvement, we invite you to participate in our customer survey below to share your thoughts and experiences with our staff at The Pediatric Connection.

Customer Service

Excellent Good Fair Poor
Please rate the level of friendliness and support you received when placing your most recent supply order? excellentgoodfairpoor
Please rate the product knowledge of our Customer Service staff? excellentgoodfairpoor

Billing

Please rate the accuracy of receiving correct billing statements from The Pediatric Connection? excellentgoodfairpoor

Clinician

Please rate the level of friendliness and support you received during your last Clinical visit? excellentgoodfairpoor
Please rate the medical knowledge of our Clinical staff? excellentgoodfairpoor
Please rate the support of our after-hours services (Example: the Answering Service, our Clinicians and our follow up)? excellentgoodfairpoor
Do you have any recommendations or input on patient safety? yesno

Warehouse

Please rate the functionality and cleanliness of the equipment/supplies from The Pediatric Connection? excellentgoodfairpoor
Please rate the level of friendliness and support of our Warehouse Delivery staff? excellentgoodfairpoor

Nursing

Please rate the level of friendliness and support you receive from our Nurse(s)? excellentgoodfairpoor
Please rate the knowledge of our Nurse(s)? excellentgoodfairpoor
Please rate the reliability of our Nurse(s)? excellentgoodfairpoor

General

Please rate the accuracy of your placed order versus your received order? excellentgoodfairpoor

To download the survey, please click here.

To submit a downloaded survey, please click here.

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