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Our Progress

The Pediatric Connection is dedicated to providing quality services and products for our patients in the home setting. You have a choice in your DME and Home Health company, and we appreciate you choosing us.

As we strive for continuous improvement, we invite you to participate in our customer survey below to share your thoughts and experiences with our staff at The Pediatric Connection.

Customer Service

 Excellent Good Fair Poor
Please rate the level of friendliness and support you received when placing your most recent supply order?  excellent  good  fair  poor
Please rate the product knowledge of our Customer Service staff?  excellent  good  fair  poor

Billing
Please rate the accuracy of receiving correct billing statements from The Pediatric Connection?  excellent  good  fair  poor

Clinician
Please rate the level of friendliness and support you received during your last Clinical visit?  excellent  good  fair  poor
Please rate the medical knowledge of our Clinical staff?  excellent  good  fair  poor
Please rate the support of our after-hours services (Example: the Answering Service, our Clinicians and our follow up)?  excellent  good  fair  poor
Do you have any recommendations or input on patient safety? yes  no 

Warehouse
Please rate the functionality and cleanliness of the equipment/supplies from The Pediatric Connection?  excellent  good  fair  poor
Please rate the level of friendliness and support of our Warehouse Delivery staff?  excellent  good  fair  poor

Nursing
Please rate the level of friendliness and support you receive from our Nurse(s)?  excellent  good  fair  poor
Please rate the knowledge of our Nurse(s)?  excellent  good  fair  poor
Please rate the reliability of our Nurse(s)?  excellent  good  fair  poor

General
Please rate the accuracy of your placed order versus your received order?  excellent  good  fair  poor

To download the survey, please click here.

To submit a downloaded survey, please click here.

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